Who We Are
CalmSkin: Urticaria & Hives is a mobile application developed to help users manage and track symptoms related to chronic urticaria, anaphylaxis, and other skin-related flare-ups. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your data.
What Data We Collect
We collect the following information when you use the app:
User Information
- Email address (Google Sign-In)
- Optional profile name and photo
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Health-Related Information
- Symptom logs (e.g., itching, swelling, breathing difficulty)
- Food intake, medication logs, wellness routines
- Optional photos attached to logs
Device Information
- Device model and OS version
- App usage data (screen views, session duration — anonymous)
How We Use Your Information
Your data is used to:
- Track and display symptom and wellness logs
- Send reminders (medication, wellness check-ins)
- Provide suggestions based on your logs
- Improve app experience and performance
We do not sell your personal data to any third party.
Data Security
We store your data securely using Google Firebase, which uses industry-standard encryption and protection tools.
- All data is transmitted over secure HTTPS connections
- Health entries and photos are stored in a secure, private database
- We implement access restrictions and regular system audits
Third-Party Services
We use trusted services including:
- Firebase Authentication for Google Sign-In
- Firebase Firestore for health and log storage
- Firebase Analytics (anonymous usage stats)
These services are provided by Google and follow their privacy and security policies.
Your Control Over Data
You have full control over your data. You can:
- Request to view or export your health logs
- Request to delete all personal and health data
- Stop using the app at any time
To make a request, contact us via email: support@voltagelab.com
Children’s Privacy
This app is intended for users age 16 and older. We do not knowingly collect data from children under 16. If such data is accidentally collected, we will delete it promptly upon request.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated through the app or posted on our website.
Contact Us
If you have any questions about this policy or how your data is handled, contact: support@voltagelab.com
